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Cancellation Policy

Last updated: 24 November, 2025

The fee for each EFT 1:1 session is NZ$110, payable before consultation. I regret that I have to charge for missed appointments and appointments cancelled less than 48 hours ahead, as this time could be used to help somebody else.

 

If you book an online dance session and do not cancel it within 24 hours of not being able to attend, you will not be refunded. Although please contact me to discuss & in certain circumstances I am happy to carry the credit to another class session time. 

For any further questions, feel free to contact me: bodyofheartwork@gmail.com

Privacy Policy

Last updated: 24 November, 2025

At heart~work, your privacy matters. We are committed to protecting the personal information you share with us and ensuring it is handled with care, respect, and transparency.
 
1. Information We Collect
We may collect personal information when you:

  • Submit a booking form

  • Fill out a contact form

  • Communicate with us by email, phone, or social media

This information may include your name, contact details, and any other details you choose to provide.
 
2. How We Use Your Information
We use the information you provide for internal purposes only, including:

  • Responding to your enquiries

  • Managing bookings, sessions, or appointments

  • Providing updates or information you have requested

We do not use your information for marketing unless you have explicitly opted in.
 
3. Sharing Your Information
We never share, sell, or distribute your personal information to any third parties, unless required by law.
 
4. Data Storage & Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
Your information is stored securely and only accessed by Heart~Work for the purposes listed above.
 
5. Your Rights
You have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Ask for your information to be deleted

To make any of these requests, please contact us at bodyofheartwork@gmail.com.

6. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out anytime:
Kelly, heart~work
Email: bodyofheartwork@gmail.com
Location: Hawke’s Bay, New Zealand

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